FAQS

Booking & Payments

  • expand_moreIs it safe to book a van due to COVID-19?
    Absolutely! Both your money and health are safe when you book with Happy Campers. You can get a 100% refund up to 24 hours before your rental and unlimited, free rescheduling. We also take serious precautions to minimize infection risk at the office and comply with the Clean & Safe health measures set by the Icelandic Tourist Board.
  • expand_moreWhat is required to rent a camper?
    You can rent a campervan if:
    • you have a valid driver's license,
    • you are 18 years old or older,
    • you have a credit card with at least EUR 2,500 credit limit.
    • Prepaid credit cards and debit cards are accepted if the customer purchases the Premium+ insurance or the Happiest Bundle.
  • expand_moreWhat is included in the rental price?
    The rental price includes
    • Unlimited kilometers,
    • 24 % VAT tax,
    • Collision Damage Waiver (CDW),
    • bedding (sheet, pillows, blankets, duvets),
    • basically everything you need to cook, eat and sleep in the camper van.
    Please review the terms and conditions and the information page for your camper van category before booking the van. Take a look at the Extras section of our website for additional amenities, but you can choose to add those extras during the booking process.
  • expand_moreWhat's your cancellation policy?
    We offer a 100% refund up to 24 hours before your rental. If you want to cancel your booking, please email us at info@happycampers.is
  • expand_moreDo I need a credit card?
    You will need to bring the lessee's (driver's) credit card or the credit card you used when you reserved the booking to put on file for insurance/liability purposes. Prepaid credit cards and debit cards are accepted if the customer purchases the Premium+ insurance or the Happiest Bundle.
    • The cardholder must be the same as the lessee.
    • A card must be brought physically. Photos or digital copies are not acceptable.
    • For fully paid in advance rentals, the lessee must bring the same card at pickup used to pay for the rental online.
  • expand_moreWhy can't I book a camper on your website?
    When using our booking engine, you are getting the most up-to-date live availability of our fleet. If you get an error message saying that your preferred van category is unavailable for your dates, unfortunately, that is true. If you are flexible, we recommend trying different dates to see if the van becomes available. If you receive an error during the payment process, there are several potential reasons, including your bank blocking the transaction. Please contact us if the problem persists.
  • expand_moreDo you have a minimum rental period?
    Yes, our minimum rental period is 3 days (72 hours).  You are welcome to rent the camper van for a shorter period of time, but the charge will be for 3 days.
  • expand_moreDo I need an international driver's license to rent a car?
    No, a valid national or state driver's license with Latin letters is all you need. If your driver’s license does not have Latin letters please bring an International driver’s license.
  • expand_moreHow is the price calculated?
    The price depends on various factors, the biggest one being the van category you choose. Other factors that could give you a discounted price include the season, length of rental, how far in advance you book, and the payment option you choose. For rentals that span two different seasons, you will pay two different daily prices. If, for example, your rental includes 3 high-season days and 3 mid-season days, your total price will include 3 days at a high-season rate plus 3 days at a mid-season rate.
  • expand_moreWhere can I get the best price?
    Our best prices are always online, so the cheapest and easiest way to book a camper is using our website. No hidden deals, VIP discounts, rebate programs, or silly things like that. We keep it simple and fair for everybody. If there is a promotion or active coupon available, it will be advertised on our website.
  • expand_moreHow do I pay for the rental?
    We take all major credit cards and offer the following payment options:
    • Standard deposit: Pay 30% now and 70% when you pick up the van
    • Pay now (5% discount): Pay 100% now
    Prepaid credit cards and debit cards are accepted if the customer purchases the Premium+ insurance or the Happiest Bundle.  
  • expand_moreHow can I edit my booking?
    If you want to extend your rental or add extras, you can do it by logging in my.happycampers.is If you need assistance modifying your booking please email info@happycampers.is
  • expand_moreHow can I pay the remaining balance?
    You will pay the remaining balance upon arrival during your check-in process. At the moment, it is not possible to pay beforehand.
  • expand_moreCan I change my booking when I pick up the camper van?
    Yes of course. You can add or remove any type of insurances or extras as you wish upon arrival. You can also change your rental dates, so long as we have availability, which we cannot guarantee. Once the rental starts, you can only add days to your rental and cannot make it shorter.

Extras & Insurance

  • expand_moreCan I choose the insurance when I pick up the camper van?
    Yes, you can. It's no problem to edit your extras, insurances, or bundles upon arrival.
  • expand_moreIs insurance included in the rental price?
    Yes, a Collision Damage Waiver (CDW) is included in the rental price, which limits the driver's liability to a certain amount. The liability amount is EUR 2.500,- for each accident. Please review the terms & conditions for CDW details before booking a campervan.
  • expand_moreWhat kind of insurance do you offer?
    All of our insurance options are listed under the Extras section of our website, except for Collision Damage Waiver (CDW), which is included with your rental. Vátryggingafélag Íslands Hf. (VÍS) is our insurance provider, and all of our insurance falls under their policy terms. Here is a quick overview of our Insurance options: (click to enlarge) Remember to read through our Terms and Conditions for more information about insurances.
  • expand_moreWhat kind of insurance do you recommend?

    The answer to this question really depends on personal preference, as people’s needs for peace of mind can vary greatly. We have witnessed many cases where people regret not buying extra insurance due to a costly incident and also cases where people never use the extra insurance that they bought. That is simply the nature of insurance; it is highly valuable when you need it but useless when you don’t. We simply cannot make that decision for others.

    We can, however, tell you that our top 3 most popular extra insurance options are gravel protection, the Premium Package, and the Premium Package plus. We always recommend Gravel protection as a minimum as it's the most common damage to our cars. Click here to see our insurance guide.

    Before you make any decisions about extra insurance, make sure to read our Terms for more information about the included CDW insurance. Also, make sure to check with your regular car insurance policy and any other insurance policies that you may have, such as your travel insurance, credit card benefits, etc.

  • expand_moreWhat are Happy Bundles?
    Happy Bundles are a great way to save some money on extras & insurances. We offer 3 tiers (Happy, Happier and Happiest) to fit different needs of different campers. Check out our extras page for more details on each bundle.
  • expand_moreI selected a Bundle, how do I choose what extras I want?
    If you selected Happy, Happier, or Happiest Bundle, you do not need to select insurance or extras additionally. You will select them upon arrival.

Iceland Travel

  • expand_moreWill Coronavirus affect my trip?

    Yes and no. We at Happy Campers take severe precautions to minimize the effects of Coronavirus. Check out our blog for a detailed description of our Coronavirus procedures and the latest official information from the Icelandic government.

    Even though there are some cases of Covid-19 in Iceland, it has not been categorized as a high-risk area like some other European countries. Iceland has currently not set any travel restrictions to Iceland from other countries, although unnecessary travel to/from France, Germany, Spain, China, Italy, South Korea, and Iran is strongly discouraged.

    Are you an optimist like us? Then you might want to check out this blog post about why traveling in a camper in Iceland might actually be a good idea in times like these.

  • expand_moreAre there any campsites near the airport?
    We opened the Happy Campsite Keflavik right in our back yard so people could rest after a long flight to Iceland or prepare for the trip home. The Happy Campsite is located only 6 min from the KEF Airport and has all the necessary facilities for a comfortable stay. Furthermore, if you traveling with Happy Campervans, you get 20% off. You can find more info and book your stay here.
  • expand_moreWhere can we park/stay overnight?
    New legislation prohibits parking overnight in a camper van outside organized campsites or urban areas. You may still set up a traditional tent in Iceland, with some restrictions. Please ask us about the details of camping with a traditional tent if interested. The most important thing to know is that different rules now apply to camper vans, so you always need to find an organized campsite to spend the night. Check out this map for information about campsites that stay open during the winter months. Be happy camper and take advantage of some of the amazing campsites all over the country!
  • expand_moreShould I buy the camping card? Where do I do that?
    The camping card can be a good solution for people who plan on staying at certain campsites during their trip. However, note that the camping card only gives access to certain campsites around the country. See their website Camping Cards for more information about participating campsites and purchase options. It will cost a small fee to stay at any campsite in Iceland, but whether you should buy the camping card or not really depends on your preferred route and schedule around the country.
  • expand_moreDo I need to book campsites ahead of time?
    Generally, no, you don't have to make reservations for campsites in Iceland. All campsites in Iceland operate under the "first come, first served" principle and rarely get completely full. However, due to COVID-19 restrictions, campsites are more likely to reach their capacity. Many offer online booking options through apps like Parka or their websites.
  • expand_moreWill it be too cold to travel in a camper van?
    Answering questions about how cold it is can be tricky, as people’s tolerance for cold can be very different. You can find highly detailed and more scientific information about the Icelandic climate in this article by Markús Einarsson. The short answer is that most people never have major issues with the cold in our camper vans, especially during the summer months. In the winter, we suggest bringing/renting an extra sleeping bag and obviously a lot of warm clothes. That, in addition to the included bedding and heating system, keeps most people warm enough. If you are highly sensitive to cold temperatures, we suggest that you make special preparations to stay comfortable.
  • expand_moreWhere can I get groceries for my trip?
    There are several good supermarkets close to our office in Reykjanesbær. We recommend either Krónan or Bónus, since they are the two cheapest options. Ask us about them at our office and we can show you them on our map.
  • expand_moreHow should I plan my trip?
    It's always good to be well prepared and thankfully there are many good resources online. A good place to start is to look at our resources section. Check out our Camping Community where Happy Campers share their best tips, experience, and questions. If you have specific questions, feel free to ask us questions at info@happycampers.is, on Facebook, or other social media. Also, remember to consider the weather and be flexible with your plans.
  • expand_moreWhat is the fuel price in Iceland?
    Here you can find the latest fuel prices by in Iceland. Check out this blog post on how to save money on gas.
  • expand_moreWhat are the emergency numbers in Iceland?
    112. The most important emergency number in Iceland is 112. Other important numbers include directory inquiries (118), police station (444-1000), search and rescue (570-5900), and healthcare services (1770).

Pickup & Dropoff

  • expand_moreHow do I pick up and return the van?
    We offer a free shuttle service in the Keflavik area, including the airport. Simply choose the free shuttle option during the booking process. We'll pick you up from the airport or nearby hotel, drive you to our office (a 5-minute drive) and then introduce you to your new travel companion.
  • expand_moreHow does the FREE shuttle bus service work?
    We offer a free shuttle bus service to our customers at Keflavik International Airport and within the greater Keflavik(Reykjanesbær) area. COVID: Please note that due to current restrictions it may take longer than usual to go through the airport security for both arriving and departing passengers.
  • expand_moreWhere should I wait for you at the airport?
    After you go through baggage claim and customs, you will enter the arrivals area. You can wait anywhere in that area, including the seating area nearby. Please do not wait in the departures area or at the restaurants near the departure area. When it is getting close to your schedule shuttle time, please keep an eye out for us and let us know when you see us. We will be holding a sign with your name on it and will be wearing a Happy Campers jacket/shirt.
  • expand_moreWhat if my flight is delayed?
    We’ve all been there and we feel your pain. But our opening hours are from 08:00 to 17:00 and we only offer a free shuttle service to/from the airport during those hours. If your flight is delayed, resulting in your arrival outside of our business hours, we suggest finding a place to stay until we open. Just let us know about this change immediately so we can reschedule the shuttle for you. For example, if your flight arrival changed from 15:00 to 22:00, you will have to pick up your camper van at 08:00 the next day, at the earliest. There are many accommodations available in the Keflavik area.
  • expand_moreCan I use your shuttle if I'm outside Keflavik?
    We only offer our free shuttle service within the Keflavik area. We do not offer our shuttle service to or from Reykjavik, which is about a 40 minute drive. To go to/from Reykjavik, we recommend booking a ticket on the airport/city bus with Grayline or Reykjavik Excursions. We can drive you to/pick you up from the airport when you use the airport bus during our office hours. You can also use the public bus number 55 which stops close to our office and goes to the airport and Reykjavik, you can find more info on www.bus.is . The final option is a Taxi, which is also the most expensive option.
  • expand_moreMy flight arrives before you open. What should I do in the meantime?
    Unfortunately, some flights arrive in Iceland REALLY early. Our office opens at 8 AM and our free airport shuttle starts running at 8:15, so you might have some time to kill until we can pick you up. Thankfully, the airport has free WiFi, some comfortable chairs, and a coffee shop to make the wait easier. Around 8:15, please look out for us holding a Happy Campers sign with your name on it.
  • expand_moreCan you bring the campervan to another location?
    We do not offer to bring the camper to you in Reykjavik, or any other location, and we also do not accept the campervan to be returned at any other location.  
  • expand_moreHow do I get to your office from Reykjavik?
    If you are staying in Reykjavik you need to make your own way to our office, or the airport, and you have some options:

    The way most of our customers do it is that they take one of the Airport buses from Reykjavik to Keflavik airport. Once you reach the airport we could then simply come and pick you up and take you to our office which is pretty close. This is a pretty simple and economic option but you would need to let us know when to pick you up from the airport.

    Another way would be taking the public bus number 55 which stops very close to our office at the bus stop "Tjarnarhverfi". It's a lower price than the airport bus but a little bit more complicated in my experience. You can see the bus schedules on their website www.bus.is.

    The final and most convenient way is a taxi of course, but unfortunately, taxis are a bit expensive in Iceland and the ride would probably cost around 13,000-15,000 ISK (110-130 USD).

  • expand_moreCan I pick up or return the camper van outside opening hours?
    The campervan can only be picked up during our 08:00-17:00 opening hours. You would need to find accommodation in the area and have us pick you up the next morning. However, we offer a free 24/7 campervan dropoff service, so you can return the van at any time. Please read more about this service here or see the answer to this particular question above.
  • expand_moreCan I change my booking when I pick up the camper van?
    Yes of course. You can add or remove any type of insurances or extras as you wish upon arrival. You can also change your rental dates, so long as we have availability, which we cannot guarantee. Once the rental starts, you can only add days to your rental and cannot make it shorter.
  • expand_moreHow do I schedule a shuttle to the airport?
    There is no need to schedule a shuttle to the airport after you return the van. The shuttle will run every hour (on the hour) for customers returning the camper van, so there is no need to schedule a shuttle for returning customers. Just remember that our latest airport shuttle dropoff is at 16:30, not 17:00, so make sure that you return the camper van before 16:30 if you want a ride to the airport.
  • expand_moreHow does your 24/7 drop off service work?
    When using our booking engine, you are choosing to use this service if you select a drop-off time outside our 08:00-17:00 office hours. If you decide to use this service, please keep the following in mind:
    • We won't be there to assist you when you return the van.
    • Please leave the van in the designated "campervan drop off" area
    • You will have to leave your campervan key in the designated return box by the front entrance
    • You won't be present during the campervan inspection. This means that in case of car damage, we can only communicate with you remotely, through email and/or phone. We will be unable to give you an idea of the expected cost or provide you with other useful information that we try to give our travelers in those circumstances in person.
    • You will not have access to our free shuttle service.
    • We will not be able to provide you with a physical copy of your invoice. You can always email us if you need digital copies or have questions about anything.
    • We cannot guarantee assistance with your campervan dropoff even if you end up returning the van late when the office has opened. For example, if you schedule a dropoff time at 06:00 but end up returning at 08:30 without letting us know, your dropoff will still be considered "after hours" with all the limitations it entails, such as the free shuttle.
  • expand_moreHow do I get to the airport outside business hours?
    With our 24/7 drop off service, you can drop off the campervan any time of day. Unfortunately, Happy Shuttle only runs during business hours. If you need to get to the airport, please check public bus no. 55 (the bus stop close to the Happy Campers office is called Tjarnarhverfi) or call taxi.
  • expand_moreWhat if I don't refill the fuel tank?
    When returning the van, we ask that you return it with the same amount of fuel as when you received it. Usually, this means a full tank of fuel. If the rental car is not returned with a full tank of fuel, we will charge the renter for the fuel (based on current fuel prices) + €30 service fee for filling up the tank. Thankfully, there is a gas station located on our property, so this is rarely an issue.

Campers

  • expand_moreWhat kind of camper vans do you have?
    You can see all the different camper types we offer on the front page of our website. We offer campers of every size, manual and automatic, old (EX) and new. Actual make and model may vary depending on availability, so we reserve the right to deliver a similar vehicle. By similar vehicle, we mean that we will deliver a vehicle that will fulfill the requirements of the vehicle type and class that you booked. Not all our camper vans are brand new, but they are all well maintained and in very good condition.
  • expand_moreDo you have automatic campers?
    Yes we do ! The Happy 1 Auto, Happy 2 Auto, and Happy 4x4 are all automatic. Our goal is to have automatic transmission options for all camper sizes.
  • expand_moreAre your campervans 4x4 vehicles?
    Yes the Happy 4x4 is 4WD and Automatic and is suitable for driving in the highlands. The Happy 4x4 is our only 4x4 campervan and is equipped for the harshest Icelandic conditions and F-roads. It is equipped with a raised air intake (snorkel) so it can even handle river crossings, for example. See full list of all features on the Happy 4x4 campervan landing page. Even though we highly advise against river crossings and suggest avoiding it if you can, river crossings are allowed in the Happy 4x4. Read more about the reasons we advice against it in our 4x4 Campervans in Iceland post. Also, keep in mind that the following roads are off-limits, even in 4x4 cars: 337, 622, F26, F210, F578, F910, F980, F249. These roads can barely be considered roads and banning these roads is industry standard in Iceland. We will cover this in more detail during your check-in orientation.
  • expand_moreDo you offer 3 or 4-person campers?
    Yes, Happy 3 and Happy 3 EX can fit up to 5 people.
  • expand_moreDoes the camper have a toilet and/or shower?
    No, our campers do not have a toilet or shower. The reason is that our goal is to make our camper vans as simple as possible to drive and operate. Showers and travel toilets require a lot of space and are complicated to operate. But do not worry, in Iceland there are many gas stations, small shops, and restaurants where you can use the bathroom facilities. You can also find our famous geothermal swimming pools in almost every small village around the island where you can swim, shower, go to the hot tubs etc. for a very small fee. Most campgrounds also offer good facilities for travelers to use. For this reason, we decided to not have toilets and showers in our camper vans.
  • expand_moreAre your campervans suitable to drive in Iceland in winter?
    Yes, we only stay open during the months that it is safe and relatively easy to drive our camper vans around Iceland. We equip our camper vans with winter tires with spikes during the winter months, and the main roads are generally well-maintained and cleared by the government to make driving safe and easy. However, Iceland is known for unpredictable weather, so we highly recommend paying close attention to the weather and road conditions. Be cautious, use common sense, and always err on the side of safety.
  • expand_moreDo I need to bring a sleeping bag?
    The campervan comes with a sheet, pillows, blankets, and thick comforters, which most people are comfortable with during the summer months. However, we also include sleeping bags as a part of our winter kit in the low season (Oct-April). That leaves the mid-season (May, first part of June and Sept) as the main season we strongly recommend bringing (or renting) sleeping bags as the weather can vary a lot in those months. Sleeping bags are also recommended in the summer time for those who get very easily cold.
  • expand_moreWhat are the measurements of Happy Campers?
    Want to book a ferry and need to know the exact size of the camper?  Please see the table down below for the measurements.
    Length Width Height
    Happy 1 4.75 1.75 1.9
    Happy 1 Auto 4.95 1.8 1.9
    Happy 1 EX 4.75 1.75 1.9
    Happy 2 5.4 1.95 1.98
    Happy 2 Auto 5.4 1.95 1.98
    Happy 2 EX 5.4 1.95 1.98
    Happy 3 6.85 2.1 2.85
    Happy 3 EX 6.85 2.1 2.85
    Happy 4 4.9 2.3 3
  • expand_moreWhat is the fuel consumption ?
    Our van's fuel consumption/mileage is the following: Happy 1: approx. 6-7 liters/100Km. Fuel tank size is 60 liters. Happy 2: approx. 7-8 liters/100Km. Fuel tank size is 70 liters Happy 3: approx. 8-10 liters/100Km. Fuel tank size is 100 liters Happy 4x4: approx. 7-8 liters/100Km. Fuel tank size is 70 liters Happy Ex: approx. 7-10 liters/100Km.
  • expand_moreAre extra gas canisters included in the van?
    Yes, 4 extra gas canisters come with the camper van for free. This is in addition to the leftover gas in the canister from the previous rental. This will usually last 10-15 days of cooking for 2 people but 7-10 days for 4 people. For longer rentals, or people who are planning on using the gas stove a lot, we suggest purchasing extra gas canisters, as they can be difficult to buy in other locations around Iceland.
  • expand_moreCan we use a child seat in the campervan?
    To guarantee security, we only allow child seats in Happy 2, Happy 2 Auto, Happy 2 EX, Happy 3, Happy 3 EX categories and Happy 4x4. If your child is over 130CM in height it's also possible to turn off the Airbag in the front seat of the Happy 1 Auto. We offer great varieties of child car seats and booster for all age.
  • expand_moreHow can I listen to music in my campervan?
    All good road trips include good music! Depending on the campervan category, you will find the following features in each camper van: Happy 1/Auto: USB port, CD Player, Radio, Bluetooth/Auxiliary cable Happy 2/Auto: USB port, Bluetooth, Radio, MP3/Auxiliary cable Happy 3: USB port, Bluetooth, Radio, MP3/Auxiliary cable Happy 1 EX: USB port, MP3/Auxiliary cable, Radio Happy 2 EX: USB port, Bluetooth, Radio, MP3/Auxiliary cable Happy 3 EX: USB port, Bluetooth, Radio, MP3/Auxiliary cable
  • expand_moreHow can I charge my electronics (phone, camera, etc.) during my trip?
    Our camper vans have a standard 12V car socket (cigarette lighter). Our Happy 2 camper vans have two 12V sockets, while other categories have just one. All of the campervans have at least 1 USB port as well. We highly recommend bringing your own inverters, converters, cables, and multi-plugs for your charging needs. We offer a 12V-230V (European system) inverter that you can rent for EUR 20 per rental. The inverter will transform the 12V socket into a standard European outlet that you can use to charge your devices.
  • expand_moreDo I have to return the camper van clean?
    We ask all of our customers to return the camper van in good shape, inside and outside. We do not require you to return the camper van completely clean, but if it is exceptionally dirty, requiring difficult stain removal or other special cleaning efforts, we will charge a cleaning fee of €100.
  • expand_moreIs smoking allowed?
    No, smoking is not allowed in the van or in our office. Travelers will have to pay the extra cleaning fee if we find evidence for smoking in the van.

Office

  • expand_moreWhere do I pick up and return the van?
    Both the campervan pickup and return take place at our main office in Stapabraut 21, 260 Reykjanesbær. All of our campervan rentals begin and end at this location, so make sure to use our free shuttle service for easy transport to or from our office. We do not offer to bring the camper to you in Reykjavik, or any other location, and we also do not accept the campervan to be returned at any other location
  • expand_moreWhat are your opening hours?
    We are open all days from 8:00 to 17:00. Yes, that includes Sundays!
  • expand_moreWhen/how can I contact you?
    The best way to contact us is through our contact form on our front page. You can also send us an email directly to info@happycampers.is. However, we only check and respond to emails during business hours (8-17). If you need to reach us immediately, please call our office at +354 578-7860. If you are currently traveling in Iceland in your camper and need emergency assistance, please call the emergency number provided in your handbook. If you are hurt or in danger, please call Iceland's emergency number 112 immediately.
  • expand_moreDo you close for winter?
    No, now that we're offering 4x4 campervans, we're open all year around!
  • expand_moreDo you offer emergency breakdown assistance?
    Absolutely! We offer a 24/7 roadside assistance service for all of our customers. Just call our service number (which you will get when you arrive) and we will help you find a solution to your problem. We weren’t kidding about keeping things simple, easy, and fun. Please keep in mind that we have limited resources and are only located in Keflavik. We use any means necessary to find a solution to your problem. In some cases, we drive to your breakdown location ourselves, while in other cases we might send a 3rd party. If the easiest solution requires you to take certain actions, we might ask you to do that. This is not a 24/7 full-service roadside assistance with no questions asked. We simply guarantee to be available via our emergency phone at all times to make sure that your problem is solved.

Happy Campsite Keflavik

  • expand_moreHow much does it cost?
    The camping fee at the Happy Campsite Keflavik is 1500 kr. per person per night. It is free for 16-year-olds and younger children. If you book a spot with electricity, it will cost an extra 1000 kr. If you are renting a campervan from Happy Campers, you get 20% off when staying at Happy Campsite Keflavik.
  • expand_moreHow much are the showers?
    The use of bathroom facilities (hot and cold water available)  is included in the price.
  • expand_moreHow do I pay for the campsite?
    Pay online through the Parka app or visit parka.is/happycampsitekeflavik  You can also pay at the Happy Campers Office during office hours 8:00-17:00  
  • expand_moreCan I pay in cash?
    Cash payments are only accepted if you pay at Happy Campers office (Open 8:00-17:00)
  • expand_moreDo you have a kitchen?
    There are no kitchen facilities at Happy Campsite Keflavik. However, there are tables and sinks outside the service building.
  • expand_moreDo you have long term storage?
    Unfortunately, we do not have storage at the moment.
  • expand_moreCan we use Happy Shuttle to get from/to the KEF Airport?
    Airport Shuttle is reserved for Happy Campers and Cheap Campervans customers only.

Other

  • expand_moreWhat is required to rent a camper?
    You can rent a campervan if you have a valid driver's license, are at least 18 years old, and have a credit card with at least EUR 2,500 credit limit.

    Prepaid credit cards and debit cards are accepted if the customer purchases the Premium+ insurance or the Happiest Bundle.

  • expand_moreWill COVID affect my trip?

    Yes and no. We at Happy Campers take severe precautions to minimize the effects of Coronavirus. In fact, we comply with the Clean & Safe protocol here in Iceland.

    While the Centers for Disease Control and Prevention (CDC) currently categorizes all of Europe as Level 3: High Covid risk, Iceland is the only exception categorized at Level 2: Moderate. This is a good example of the relative safety here in Iceland, from COVID and everything else for that matter. Once in Iceland, you need to follow local regulations that you can read more about at covid.is

  • expand_moreDo you offer 3 or 4-person campers?
    Yes, Happy 3 and Happy 3 EX can fit up to 5 people.
  • expand_moreWhat's your cancellation policy?
    We offer a 100% refund up to 24 hours before your rental, no questions asked.
  • expand_moreIs it safe to book a van due to COVID-19?
    Absolutely! Both your money and health are safe when you book with Happy Campers. You can get a 100% refund up to 24 hours before your rental and unlimited, free rescheduling. We also take serious precautions to minimize infection risk at the office and comply with the Clean & Safe health measures set by the Icelandic Tourist Board.
  • expand_moreHow do I pay for the rental?
    We take all major credit cards and offer the following payment options:
    • Standard deposit: Pay 30% now and 70% when you pick up the van
    • Pay now (5% discount): Pay 100% now
    Prepaid credit cards and debit cards are accepted if the customer purchases the Premium+ insurance or the Happiest Bundle. 100% refund if you cancel at least 24 hours before the start of your rental.