Category: Pickup & Dropoff

August 13, 2021 How do I get to your office from Reykjavik?

If you are staying in Reykjavik you need to make your own way to our office, or the airport, and you have some options: The way most of our customers do it is that they take one of the Airport buses from Reykjavik to Keflavik airport. Once you reach the airport we could then simply […]

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August 13, 2021 Can you bring the campervan to another location?

We do not offer to bring the camper to you in Reykjavik, or any other location, and we also do not accept the campervan to be returned at any other location.  

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August 5, 2021 How do I get to the airport outside business hours?

With our 24/7 drop off service, you can drop off the campervan any time of day. Unfortunately, Happy Shuttle only runs during business hours. If you need to get to the airport, please check public bus no. 55 (the bus stop close to the Happy Campers office is called Tjarnarhverfi) or call taxi.

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April 8, 2021 Where should I wait for you at the airport?

After you go through baggage claim and customs, you will enter the arrivals area. You can wait anywhere in that area, including the seating area nearby. Please do not wait in the departures area or at the restaurants near the departure area. When it is getting close to your schedule shuttle time, please keep an […]

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April 8, 2021 Can I pick up or return the camper van outside opening hours?

The campervan can only be picked up during our 08:00-17:00 opening hours. You would need to find accommodation in the area and have us pick you up the next morning. However, we offer a free 24/7 campervan dropoff service, so you can return the van at any time. Please read more about this service here […]

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April 8, 2021 How does your 24/7 drop off service work?

When using our booking engine, you are choosing to use this service if you select a drop-off time outside our 08:00-17:00 office hours. If you decide to use this service, please keep the following in mind: We won’t be there to assist you when you return the van. Please leave the van in the designated […]

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April 8, 2021 What if my flight is delayed and/or lands after the last shuttle?

We’ve all been there and we feel your pain. But our opening hours are from 08:00 to 17:00 and we only offer a free shuttle service to/from the airport during those hours. – If your flight lands in Iceland at 17:00 or later, we suggest finding a place to stay until we open. Just let us […]

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April 7, 2021 What if I don’t refill the fuel tank?

When returning the van, we ask that you return it with the same amount of fuel as when you received it. Usually, this means a full tank of fuel. If the rental car is not returned with a full tank of fuel, we will charge the renter for the fuel (based on current fuel prices) […]

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April 7, 2021 Can I use your shuttle if I’m outside Keflavik?

We only offer our free shuttle service within the Keflavik area. We do not offer our shuttle service to or from Reykjavik, which is about a 40 minute drive. To go to/from Reykjavik, we recommend booking a ticket on the airport/city bus with Grayline or Reykjavik Excursions. We can drive you to/pick you up from the airport when […]

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April 7, 2021 How do I schedule a shuttle to the airport?

There is no need to schedule a shuttle to the airport after you return the van. The shuttle will run every hour (on the hour) for customers returning the camper van, so there is no need to schedule a shuttle for returning customers. Just remember that our latest airport shuttle dropoff is at 16:30, not […]

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