Category: Booking & Payments

February 24, 2022 Why the rental price has changed for the same dates since I looked earlier?

The prices are subject to change based on season and availability because we use a dynamic pricing model. If you look for the best deal, we suggest booking as early as possible and making the most out of our Happy Discounts. Also, the rates are generally lower during the off-season (outside summer months). If you […]

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August 6, 2021 How can I pay the remaining balance?

You can settle the remaining balance via customer service portal my.happycampers.is. You can also pay the remaining amount upon arrival.

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August 6, 2021 Can I change my booking when I pick up the camper van?

Yes of course. You can add or remove any type of insurances or extras as you wish upon arrival. You can also change your rental dates, so long as we have availability, which we cannot guarantee. Once the rental starts, you can only add days to your rental and cannot make it shorter.

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August 5, 2021 How can I edit my booking?

If you want to extend your rental or add extras, you can do it by logging in my.happycampers.is If you need assistance modifying your booking please email info@happycampers.is

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April 7, 2021 Do I need a credit card?

You will need to bring the lessee’s (driver’s) credit card or the credit card you used when you reserved the booking to put on file for insurance/liability purposes. Prepaid credit cards and debit cards are accepted if the customer purchases the Premium+ insurance or the Happiest Bundle. The cardholder must be the same as the […]

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April 7, 2021 Do you have a minimum rental period?

Yes, our minimum rental period is 3 days (72 hours).  You are welcome to rent the camper van for a shorter period of time, but the charge will be for 3 days.

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April 7, 2021 Why can’t I book a camper on your website?

When using our booking engine, you are getting the most up-to-date live availability of our fleet. If you get an error message saying that your preferred van category is unavailable for your dates, unfortunately, that is true. If you are flexible, we recommend trying different dates to see if the van becomes available. If you […]

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April 7, 2021 How do I pay for the rental?

We take all major credit cards and offer the following payment options: Standard deposit: Pay 30% now and 70% when you pick up the van Pay 100% now Prepaid credit cards and debit cards are accepted if the customer purchases the Premium+ insurance or the Happiest Bundle.  

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April 7, 2021 Is it safe to book a van due to COVID-19?

Absolutely! Both your money and health are safe when you book with Happy Campers. You can get a 100% refund up to 24 hours before your rental and unlimited, free rescheduling. We also take serious precautions to minimize infection risk at the office and comply with the Clean & Safe health measures set by the […]

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April 7, 2021 What is required to rent a camper?

You can rent a campervan if: you have a valid driver’s license, you are 18 years old or older, you have a credit card with at least EUR 2,500 credit limit. Prepaid credit cards and debit cards are accepted if the customer purchases the Premium+ insurance or the Happiest Bundle.

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