What's your cancellation policy?
Cancellations are easy and completely free. Due to Coronavirus concerns, we are reducing our cancellation notice requirement to 24 hours. So as long as you cancel within 24 hours of your rental, you'll get a 100% refund. Simply email us at firstname.lastname@example.org with your booking number or name on booking to cancel. We are hoping that this will help travelers remain flexible during these uncertain times.
With that in mind, if you are cancelling because of COVID-19, we urge you to consider rescheduling, which not only is free, but we will also earn you our Don't Worry, Be Happy deal of 20% off + free gravel insurance. Read more about why rescheduling is actually a smarter move in this post.